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flight delay pass

Turn a delay into a delight

Flight Delay Pass, a fantastic complimentary feature of your Latitude 28° Global Platinum Mastercard® lets you lounge around before you fly.

How to use your Flight Delay Pass

Register your flight, and if it's delayed by two hours or more the drinks, nibbles and Wi-Fi are on us for you and four registered travelling companions, with access to a selection of airport lounges. Alternatively, if a lounge is unavailable, benefit from special dining offers at select cafes and restaurants1.

1. Register your flight

Just register your card and flight details for you and up to four additional guests online before your scheduled departure.

2. Receive your pass

We'll track your flight, and if it's delayed by 2 hours or more, we'll email and SMS your pass(es) to you automatically - too easy!

3. Sit back and relax

Show your one-time-use code to participating airport partners and treat yourself, on us.

no card

Don't have a card yet?

Your Latitude 28° Global Platinum Mastercard has got your back when you move around the world. With no annual, currency conversion, or international fees on purchases, now you can also enjoy free Global Data Roaming2. So, you can keep exploring while staying connected.

Have a question?

Check our FAQs page to get answers.

Find out more

Important information

1 The Flight Delay Pass gives free access to select airport lounges, alternatively cardholders can use their Flight Delay Pass to offset a dollar amount off the total bill at select dining options. This will vary based on location and affiliated LoungeKey Partners at the time. Please note that not all airports offer Flight Delay Pass and the selected airports may be restricted to certain terminals. Access to and use of the Flight Delay Pass is subject to the Terms of Use which are subject to change. Further details of the list of lounges that cardholders are eligible to visit and the specific conditions applicable to each lounge access (Conditions of Use) may also be accessed in the Terms of Use. Participating lounges and their Conditions of Use are subject to change.

2 Free access to Global Data Roaming from Flexiroam over 580 telcos in over 150 countries worldwide. Terms and conditions apply