live
without
boundaries

28 Degrees 
non-stop with Apple Pay.

Make everyday payments more simple and secure.

WHY APPLE PAY?

It’s simple and secure

With Apple Pay, you can use your 28 Degrees Platinum Mastercard® to buy the everyday little stuff, in just a touch. And when you use Apple Pay, your card details are never shared or saved.

Setup is simple

Add your 28 Degrees Platinum Mastercard to Apple Pay in three simple steps.

How to use

To pay in stores, hold iPhone near the reader with your finger on Touch ID. On Apple Watch, just double-click the side button and hold Apple Watch up to the reader. To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method and place your finger on Touch ID. On Mac in Safari, choose Apple Pay then complete the purchase on your iPhone or Apple Watch.*

SET UP & USE APPLE PAY

Step 1

Open the Wallet app.

Step 2

Tap the plus sign in the upper-right corner.

Step 3

Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select “Add a different card” and use your camera to enter the card information. *

For information on how to set up your Apple Watch or iPad refer to https://support.apple.com/en-au/HT204506.

Using Apple Pay?

Paying in stores

To pay in stores, there is no need to wake your iPhone or open an app. Just hold iPhone near the reader with your finger on Touch ID. You’ll see “Done” on the display, along with a subtle vibration and beep, letting you know your payment information was sent. On Apple Watch, double-click the side button and hold the display of your Apple Watch up to the reader. A gentle tap and beep confirms that your payment information was sent.*

Paying in apps and on the web

To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*

© 2016 Apple Inc. All rights reserved. Apple, the Apple logo, Apple Pay, iPad, iPad Air, iPhone, MacBook Air, Touch ID, and watchOS are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Store and App Store are service marks of Apple Inc., registered in the U.S. and other countries. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Other product and company names mentioned herein may be trademarks of their respective companies.

*Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see https://support.apple.com/km207105

FAQS

Adding my card in Apple Pay

About Apple Pay

  • What is Apple Pay?

    Apple Pay is a mobile payment and digital wallet service that lets users make payments using an iPhone, iPad, Apple Watch and MacBook Pro (with Touch ID) to securely pay with your card -in stores, in apps and on the web with Safari.

  • Which devices can I use Apple Pay with?

    Apple Pay is compatible with a range of Apple devices that can be found here…

    https://support.apple.com/en-au/KM207105
  • Can I add more than one card to Apple Pay?

    Yes, Apple Pay will allow you add up to eight cards to the Wallet app on each of your Apple devices.

  • How much will Apple Pay cost?

    There is no additional fee for using Apple Pay.

  • Where can I find out more information about Apple Pay?

    You can read more about Apple Pay on the Apple Pay website.

How to use Apple Pay

  • Where can I use Apple Pay?

    You can use Apple Pay with an eligible card wherever you use your plastic card to make contactless payments.

    You can use Apple Pay for in store purchases, within apps and on the web with Safari when you see the Buy with Apple Pay button or Apple Pay as a payment method at the checkout.

  • How do I pay in store using my iPhone?

    To make a purchase in store, hold your iPhone up to the contactless payment terminal with your finger on Touch ID. If you do not have Touch ID enabled for your device, you can enter your device passcode instead. Fingerprint recognition or passcode authorises the payment. The terminal will indicate if the transaction has been successful. Always refer to the terminal to confirm the payment.

    Note: Do not share your passcode or let anyone else, including family members, have their fingerprint registered to your device while your card is registered in Apple Pay.

    If you experience unusual activity on your card whilst using Apple Pay please advise us immediately on 1300 552 079

  • Do I ever need to use a PIN for Apple Pay?

    You may be required to enter your card PIN on the terminal in store for transactions over $100.

  • How do I pay in store with an Apple Watch?

    When using your Apple Watch you must enter your passcode when you put the watch on your wrist. To pay, double click the side button on your Apple Watch, select your card and hold the watch face near the contactless reader. The terminal will indicate if the transaction has been successful.

    Note: Do not share your passcode with anyone else while your card is registered in Apple Pay.

    If you experience unusual activity on your card whilst using Apple Pay please advise us immediately on 1300 552 079

  • How do I pay within apps or on the web with Safari?

    Look for the ‘Apple Pay’ icon during checkout. Simply click the icon to review your payment information and contact details are correct; then use Touch ID, passcode or double click. The word ‘Done’ and a tick will appear on your screen when your payment has been successfully processed.

    Using Bluetooth, you can select your iPhone or Apple Watch to authorise a web payment (Safari only) on your Mac. You will need to make sure all your devices have handoff enabled to ensure your Mac is able to discover them to complete a purchase.

    Note: Do not share your passcode or let anyone else, including family members, have their fingerprint registered to your device while your card is registered in Apple Pay.

    If you experience unusual activity on your card whilst using Apple Pay please advise us immediately on 1300 552 079

  • Do I need an internet connection to use Apple Pay to make purchases?

    No, you don’t need an internet connection to use Apple Pay in stores. Your device will communicate with the terminal in the same way as your contactless card using Near Field Communications (NFC).

  • Will Apple Pay work overseas?

    Yes. Apple Pay will work while you are overseas and wherever contactless payments are accepted.

    It is recommended that you have an alternative plastic card with you as a backup when travelling overseas so you don’t get caught out.

  • Can I use Apple Pay at contactless enabled ATM’s?

    No, Apple Pay does not currently work at contactless enabled ATM’s.

  • How do I return an item purchased with Apple Pay in store?

    If you need to return a purchase made with Apple Pay, you may be asked to provide the last four digits of your Device Account number. To find them, select Settings > Wallet & Apple Pay > select Card > scroll down and view ‘Device Account Number’. You can also find it in the Wallet app by selecting the card and tapping on the 'i' symbol on the lower right hand corner and then scrolling down and view ‘Device Account Number’.

Managing my card in Apple Pay

  • How do I view my transactions made using Apple Pay?

    The last transaction will appear on the front of pass, to view the last 10 transactions, you can view it on the ‘back of pass’ (by tapping on the ‘i' icon).

    A full list of transactions made with your card log can be viewed in the Online Service Centre.

  • How do I make my card my default card for Apple Pay transactions?

    The first card you add to Apple Pay will automatically become your default card. To set your card as your default card for Apple Pay, simply

    • open the Wallet app
    • tap and hold the card you wish to be default,
    • drag it to the front of the stack, and release.

    You can also change your default card by selecting: Settings > Wallet & Apple Pay > Default Card > select new default card.

  • Can I add my card to Apple Pay on multiple devices?

    Yes. You can add your card to Apple Pay on a maximum of 5* different Apple devices.

    (*Unless you have added your card onto other mobile wallets such as Samsung Pay or Android Pay)

  • How do I remove a card?

    You can remove your card from Apple Pay by selecting: Settings > Wallet & Apple Pay > Select Card > Remove Card.  You can also remove it in the Wallet app by selecting the card and tapping on the 'i' symbol on the lower right hand corner and then scrolling down and selecting Remove Card.

    Note: If you remove your passcode or Touch ID or sign out of iCloud all credit and debit cards will be removed from your device.

  • I am the primary cardholder. Can I block an additional cardholder from using Apple Pay?

    You can request for an additional card to be stopped by calling us on 1300 552 079 which will prevent it being used for all transactions, including those through Apple Pay.

    Note: Ensure any additional cardholders do not share their passcode or let anyone else, including family members, have their fingerprint registered to their device while their card is registered in Apple Pay as you will then be liable for transactions that are authorised in this way.

  • If I receive a reissued card, do I need to update my new card information within Apple Pay again?

    If your card has expired, and you activate your reissued card, you don’t need to do anything. Your new card details will automatically be updated in Wallet.

  • Can I still use Apple Pay if I report my card as lost or stolen?

    No. When you tell us that your plastic card has been lost or stolen, we will cancel your card. This will automatically cancel the corresponding device account number in Apple Pay. Once you receive and activate your new card, you will need to add the new card to Apple Pay.

Security

  • Is Apple Pay secure?

    Yes. It is easy, secure, and private.

    Apple Pay is built with integrated security in both hardware and software, making it a safer way to pay than with your credit card.

    Apple Pay is also designed to protect your personal information. Apple Pay doesn't collect any transaction information or credit card information that can be tied back to you. Payment transactions are between you, the merchant (or developer for payments made within apps and websites), and your credit card provider.

    In addition to the security provide by Apple Pay, additional security is also provided to you via the setting of a passcode on your device or the setting up of Touch ID which means every transaction is authenticated.

    For optimal security, you should never share your passcode or let anyone else, including family members, have their fingerprint registered to your device while your card is registered in Apple Pay.

    Learn more about Apple Pay and its security: https://support.apple.com/en-us/HT203027.

  • What happens if my iPhone, iPad or Apple Watch is lost or stolen?

    Doing it yourself via Find My Phone

    If your device is lost or stolen, you can suspend or remove the ability to pay from your device with Apple Pay using 'Find My iPhone' or your iCloud account - even if your device is offline and not connected to a cellular or wi-fi network.

    If you happen to find your device and take it out of 'Lost Mode', your Apple Pay card(s) will automatically resume in the Wallet app.

    If you purchase a new device, you will need to set up your card in the Apple Pay again

    Call us

    Alternatively, you can call us right away on 1800 005 809 to report your device as lost or stolen and we will cancel your Device Account Number from Apple Pay.

Don't have a 28 Degrees Platinum Mastercard?

  • Spend overseas with no international transaction fees on purchases
  • No annual fee
  • 24/7 concierge service wherever 
you are
  • No currency conversion fees

Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.