Contact 28 Degrees MasterCard

Contact Us

Contact us about your
28 Degrees MasterCard

Phone and fax

Within Australia call 1300 552 079
When overseas call +61 3 9445 0189

Fax 1300 369 905

Hours of operation

Mon - Fri: 8:00am - 9:00pm
Sat: 8:30am - 8:00pm
Sun: 8:30am to 8:00pm

Australian Eastern Standard Time (AEST)

Mail

28 Degrees MasterCard Customer Solutions
GPO Box 1818
Melbourne VIC 3001

Dispute a transaction

Before contacting the merchant or Customer Solutions Team please take a moment to review the relevant FAQs for transaction disputes.

Complaints

We know sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.


Complaints information